Strategic Leadership

Serve as key strategic partner to COO in overseeing day-to-day family office operations
Drive execution of Principal's priorities through effective delegation and follow-through
Develop and implement systems to enhance operational efficiency across the organization
Maintain comprehensive visibility across all workstreams to identify and resolve bottlenecks

Team Leadership & Development

Oversee and manage performance of Executive Assistants, Personal Assistant, and Family Assistant
Define clear roles, responsibilities, and success metrics for support staff
Implement professional development programs and career progression frameworks
Foster a culture of excellence, discretion, and anticipatory service
Lead recruitment and onboarding of new support staff

Principal Support & Calendar Management

Ensure Principal's time is optimized through sophisticated calendar management
Coordinate complex logistics for personal, professional, and family commitments
Oversee preparation of briefing materials and background research
Maintain Principal's effectiveness through proactive problem-solving and risk mitigation

Executive Communications & Stakeholder Management

Serve as the central communication hub for all matters requiring Principal's attention
Manage and filter incoming requests, ensuring only relevant matters reach the Principal
Draft and review executive communications on behalf of the Principal
Coordinate with family office executives, external partners, and key stakeholders
Develop and maintain communication protocols across the organization
Ensure timely and appropriate follow-up on Principal's behalf
Prepare and review briefing materials for meetings and key decisions
Maintain relationships with key external partners and stakeholders

Operational Excellence

Project Management